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SUPPLY ONLY

Warranty forms

The warranty form is for supply-only projects. For any other warranty inquries please contact us on 1800 953 047

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Business name *

Email Address *

Date Installed

Monkeytoe Job Number

Building principal

Please select the products(s) *

Condenser Mounts
Duct Support System
Plant Platform
Screening System

Select the product you are filing a warranty form for. Multiple products can be selected.

Site Address

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

ROOF HATCHES

Connection Points: Are all connection points installed per install guide? *

Yes
No

Provide photos of installation *

No damaged product has been installed

No damaged product has been isntalled. *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation *

65 DEGREE STAIR

Ground Fixings: Are the bottom fixings installed as per install guide? *

Yes
No

Provide photos of installation *

Top Fixings: Are the top fixings installed as per install guide? *

Yes
No

Provide photos of installation *

Stair Support: Is the stair support fixed and placed as per install guide? *

Yes
No

Provide photos of installation *

Handrail Fixings: Are handrails installed as per install guide? *

Yes
No

Provide photos of installation *

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation *

CONDENSER MOUNT

Roof Clips: Are roof clips installed as per install guide? *

Yes
No

Provide photos of installation *

Uprights & Brace Connections: Are all uprights and connection brackets installed per install guide? *

Yes
No

Provide photos of installation *

Top Rail & Cross Rails: Is the stair support fixed and placed as per install guide? (copy) *

Yes
No

Provide photos of installation *

Unit Fixing Kits: Are all the unit fixing kits been secured to the platform as per install guide? *

Yes
No

Provide photos of installation *

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation (copy) *

DUCT SUPPORT

Roof Clips: Are roof clips installed as per install guide? *

Yes
No

Provide photos of installation *

Vertical Supports: Are all upright supports installed per install guide? *

Yes
No

Provide photos of installation *

Support Rails: Are all the Support rails installed per install guide? *

Yes
No

Provide photos of installation *

Cross Bracing: Are all the cross bracings installed per install guide? *

Yes
No

Provide photos of installation *

Connection of the duct: Provide photos of the connection for the support to the duct.

Provide photos of installation *

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation *

LADDERS

Ladder Bracket Fixings: Are ladder bracket fixings installed as per install guide? *

Yes
No

Provide photos of installation *

Ladder Joiners: Are all ladder joiners installed as per install guide? *

Yes
No

Provide photos of installation *

Ladder Cage: Are the fixings for the ladder cage fixed as per install guide? *

Yes
No

Provide photos of installation *

Ladder Brackets: Are the ladder brackets at a maximum of 2.4m? *

Yes
No

Provide photos of installation *

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation *

PLANT PLATFORM

Roof Clips: Are all roof clips installed as per install guide?

Yes
No

Provide photos of installation *

Fly Brace Connections & Connection plates: Are all clips and connection brackets installed per install guide? *

Yes
No

Provide photos of installation *

Mesh Support Rails & Walkway: Are all the mesh support rails and walkway mesh installed per install guide? *

Yes
No

Provide photos of installation *

Unit Rail Connections: Have all the unit rails been secured to the platform as per install guide? *

Yes
No

Provide photos of installation *

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation *

SCREENING SYSTEM

Support Braces: Are mounting rails that span between the supports fixed as per install guide?

Yes
No

Provide photos of installation *

Mounting Rails: Are mounting rails that span between the supports fixed as per install guide? *

Yes
No

Provide photos of installation *

Screening: Are all screening fixed to the supports as per install guide? *

Yes
No

Provide photos of installation *

Top, Bottom & Corner Caps: Are the top, bottom and corner caps installed as per install guide? *

Yes
No

Provide photos of installation *

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation *

STAIR SYSTEM

Ground Fixings: Are the bottom fixings installed as per install guide?

Yes
No

Provide photos of installation *

Top Fixings: Are the top fixings installed as per install guide? *

Yes
No

Provide photos of installation *

Stair Support: Is the stair support fixed and placed as per install guide? *

Yes
No

Provide photos of installation *

Handrail Fixings: Are handrails installed as per install guide? *

Yes
No

Provide photos of installation *

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation *

WALKWAY

Roof Clips: Are Roof Clips installed as per install guide?

Yes
No

Provide photos of installation *

Bracing Plates & Black Inserts: Are all clips and connection brackets installed as per install guide? *

Yes
No

Provide photos of installation *

Walkway Supports: Are walkway supports at the recommended distances as per install guide? *

Yes
No

Provide photos of installation *

Walkway Joiners: Are walkway joiners installed per install guide? *

Yes
No

Provide photos of installation *

Walkwalk Levelling Kit: Are the leveling kits installed as per install guide?

Yes
No

Ony if required.

Provide photos of installation

Walkway Handrail: Are the handrails installed as per install guide?

Yes
No

Ony if required.

Provide photos of installation

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation

Overall Comment:

Security Captcha Question *

What is 7+4?

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Project Kelly

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Our Clients Include:

Westfield

Costco

Aldi

Coles

Sistema

Dan Murphys

Kmart

Woolworths

Bunnings

Mitre 10

Paknsave

Nestle

Spotlight

Liquorland

IGA

Anaconda

Resources

Downloads
Find A Condenser Mount Stockist
Find an Installer
Warranty Forms

Contact Us

Online enquiry
[email protected]
1800 953 047

About Monkeytoe

Company Information
The Team

Australia Office

4 Ravenhall Way
Ravenhall
Melbourne, VIC, 3023
1800 953 047

New Zealand Office

45A Mawhitiwhiti Road
Normanby
Taranaki, 4675
0800 658 637

E v e r y t h i n g B e t t e r

© 2025 Monkeytoe Group. All rights reserved.

General enquiries:
[email protected]

Bridge enquiries:
[email protected]

Call us:

AU: 1800 953 047

NZ: 0800 658 637

We aim to respond to online enquiries within 1 hour.

If your enquiry is outside of our business hours, we will respond the next business day.